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© 2026 EagleHQ. Websites, booking, dispatch and reviews for field service businesses.

For customersFor businesses
GUARANTEED · GUARANTEED WORK ·
Workmanship guarantee

Your work is guaranteed. Here's what that means.

The business that did your job stands behind it, in writing. You can check the certificate any time, and if something isn't right, you can tell them in a minute.

Check a certificateSomething not right?
WORKMANSHIP GUARANTEE · GUARANTEED WORK ·

Summit Plumbing

Kitchen tap replacement

Active

273days left

Covered until

Jul 28, 2027

Jul '26Jul '27
1 year coverCertificate
Certificate checkedby a home buyer
Return visit bookedThu 9–11 AM · no charge

What it promises

Three things you can count on

It's written down

What's covered, what isn't, and the exact date it runs until. No guessing what “guaranteed” meant.

Anyone can check it

The QR code opens a page on the business's own website that says whether it's active today.

There's a way to use it

Something not right? Report it from your visit page with photos, and track it until it's fixed.

Is it real?

Check a certificate in five seconds

Scan the QR code on a printed certificate, or open the link. You'll land on the business's own website, with today's answer at the top.

  • Active, ending soon or ended, as of today
  • The business, the service and the date
  • What's covered and what isn't
  • Never the address, the owner's name or the bill
summitplumbing.com/guarantee/…

Certificate check on summitplumbing.com

Active guaranteeChecked just now
SSummit Plumbing

Workmanship guarantee

Kitchen tap replacement

Summit Plumbing guarantees this work for 1 year. If something they did goes wrong in that time, they'll come back and fix it at no charge.

WORKMANSHIP GUARANTEE · GUARANTEED WORK · 1 YEAR
Certificate
WG-7F3C-91AB
Work finished
Jul 28, 2026
Covered until
Jul 28, 2027
Status
Active

Covered

  • Faults caused by our workmanship
  • Parts we supplied and fitted
  • Return visits to fix them, at no charge

Not covered

  • Damage from misuse, accidents or weather
  • Work done by anyone else after us
  • Normal wear and tear
QR code that opens this certificate

Scan to check this certificate

The code opens this page on summitplumbing.com, which shows whether the guarantee is active today. Work done by Mike.

Issued through EagleHQ · What this means

Something not right?

Tell them in a minute. Follow it to fixed.

No phone tag, no lost emails. Your report goes straight to the business, and your visit page shows where it's at.

  1. 01

    Open your visit page

    The link is in your booking texts and emails. Your guarantee is on it.

  2. 02

    Tap “Something not right?”

    Say what's wrong in a sentence or two, and add photos if you can.

  3. 03

    The business replies

    It goes straight to their inbox. Their reply shows on your visit page and by email.

  4. 04

    Get it fixed

    If it's covered, they book a return visit. You can follow every step.

The claim tracker

WG-7F3C-91AB

  1. SentMon 7:40 PM
  2. Looked atTue 8:05 AM
  3. BookedTue 8:06 AM
  4. FixedThu 10:20 AM

What you see

“The new tap is dripping again.” Two photos added from the visit page.

Selling your home, or making an insurance claim?

Print the certificate or share its link. It shows the work was done, by whom, and that it's guaranteed, without showing anything private.

Fair questions

The fine print, answered plainly

Who is giving the guarantee?

The business that did the work. They choose how long it lasts and what it covers. EagleHQ runs the software: it keeps the record, shows the certificate and passes your report to them. EagleHQ doesn't do the work or decide claims.

How do I know a certificate is real?

Scan the QR code or open the link. It opens a page on the business's own website that shows the certificate number, the service, the date and whether it's active today. A link that's been changed won't open.

What does it cover?

The business's workmanship: the job they did, done right. Each certificate lists what's covered and what isn't. Parts usually carry their own maker's warranty, and damage or wear from other causes normally isn't covered. Check the list on yours.

Does it cost anything to make a claim?

Reporting a problem is free. If the business agrees it's covered, the fix is part of the guarantee. If they decide it isn't, they'll explain why in their reply.

I'm buying a house. Can I check the work done on it?

Yes, if the seller shares the certificate link or a printout. The certificate never shows the address, the owner's name or what they paid, so it's safe to share. Ask the business if the guarantee passes to a new owner: that's their call.

What if the guarantee has ended?

The certificate still opens and says it has ended, with the date. You can still contact the business, but the fix won't be part of the guarantee.

Run a trades business?

Offer a guarantee your customers can check

Every EagleHQ plan includes it. Set it up in two minutes.

See it for businessesStart free trial

Every planYour terms, your lengthClaims land in Support